Customers say: The overall tone of the reviews is positive, with a few negative reviews that are not a dominant trend. The positive sentiments include timely arrival, polite service, and quality work. The recurring positive themes are professionalism, efficiency, and attention to detail. The reviews highlight the importance of communication and the willingness of the plumbers to go above and beyond to ensure customer satisfaction.
Tech showed up very quick and got the job done fast. Price seems a little high for what it was, but I think that’s just the cost of plumbing.
WeatherfordTX76085 32.7875-97.7825The service tech was great and resolved the problem. Unfortunately, he drove off of the driveway and left a rut in the saturated ground.
AzleTX76020 32.9225-97.5275
Response from Double L Plumbing Service:
Kellee, Thank you for taking the time to share your feedback. We’re glad to hear our service tech was able to resolve your issue, but we sincerely apologize for the rut left in your yard. That’s not the level of care we strive to provide, and we appreciate you bringing it to our attention. We’ll be addressing this with our team to help prevent it from happening in the future. Please let us know how we can make this right, call 817-444-3100. We value your business and hope to have the opportunity to serve you again with a 5-star experience.
Timely arrival, polite, got right to work, loved the shoe covers so dirt wasn't tracked in. Explained the problem in detail and what needed to be done to fix it. Good job, Tracey! Thank you!!
Fort WorthTX76107 32.72-97.39
Response from Double L Plumbing Service:
Mike, Thank you so much for the wonderful review! We’re glad to hear Tracey took great care of you and made sure everything was explained clearly and completed neatly. We appreciate you noticing the extra touches like the shoe covers—our goal is always to respect your home while providing excellent service. We’ll be sure to share your kind words with Tracey!
AzleTX76020 32.8725-97.535
I think it is ridiculous to pay 5.50 for gloves, and 5.50 for a few paper towels being used. Also 35 dollars for spray cleaner if I’m paying that I should get to keep the bottle. Also I used my debit card because I didn’t have cash on hand because i didn’t know how much it would be, so I had to spend another 17 dollars? The plumber was extremely friendly and worked quickly would give his service 5/5 but would not use you again because of all the extra crap you charge for.
AzleTX76020 32.86-97.575Awesome!
AzleTX76020 32.9375-97.5275Always great service with Double L Plumbing
AzleTX76020 32.855-97.5525Perform excellent work and craftsmanship. I would highly recommend him to others. He was courteous, professional, and performed an excellent job. Thank you for your service.
AzleTX76020 32.87-97.5175We have used Double L Plumbing for several yrs now. Always professional. They warranty their work and stand behind their warranty.
WeatherfordTX76085 32.805-97.79Plumbers did a great job. When the plumber arrived and found out the job was bigger than he expected, he reached out and got another coworker to come and help. I appreciate the fact that they did a good and professional job.
Willow ParkTX76087 32.7475-97.63Fast and efficient service, much appreciated
WeatherfordTX76085 32.885-97.62Tracey arrived in a timely manner within the 2 hour window. He explained the process and about the product used. He also made suggestions on what could be added to my unit to further its life. I have used Double L prior to this and have always had excellent service.
AzleTX76020 32.93-97.51Very polite and very efficient! Will definitely use them again!
SpringtownTX76082 32.98-97.605WeatherfordTX76085 32.8825-97.59
AzleTX76020 32.915-97.575
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