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4.9
Based on 311 reviews

Privacy Policy


Our Privacy Policy

We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we, Double L Plumbing, may collect from you, and how it is used. By using our website, https://doublelplumbingservice.com, you are accepting the practices described in this policy.

Information Collection

We may collect non-personal information, such as a domain name and IP Address. The domain name and IP address reveals nothing personal about you other than the IP address from which you have accessed our site. We may also collect information about the type of Internet browser you are using, operating system, what brought you to our Website, as well as which of our Web pages you have accessed.

Additionally, if you communicate with us regarding our Website or our services, we will collect any information that you provide to us in any such communication.

We may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Information Use

We use the collected information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and Website, fulfilling requests for information, and providing customer support.

Security

We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it.

If we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Sharing

We will not sell or otherwise provide the information we collect to outside third parties for the purpose of direct or indirect mass email marketing.

We will disclose personal information and/or an IP address, when required by law or in the good-faith belief that such action is necessary to:

Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you are online.

Links

This Website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests

From time-to-time our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Consent

By using this Website, you consent to the collection and use of information as specified above. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date with the information we collect, how we use it, and under what circumstances we disclose it. You must review the new Privacy Policy carefully to make sure you understand our practices and procedures.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 817-444-3100 or via mail at 708 Northwest Parkway Azle, Texas 76020

1b 1 Badge Weatherford Chamber Of Commerce Member 10b 1
Michelle England
Michelle England
16:08 02 Dec 23
Very good guys very good service , very good at communication and fixed problem, and affordable would recommend!
Ron Bellomy
Ron Bellomy
19:19 30 Nov 23
Excellent communication. On time… Explained everything… professional in every way.
Donna Downes
Donna Downes
20:19 29 Nov 23
Very satisfied with overall service
Lana
Lana
18:00 29 Nov 23
Very professional knowledgeable and pleasant experience with Double L Plumbing. Appointment was next day Cameron arrived promptly and they cleaned up nicely after their work installing a kitchen sink and faucet. After 20 years living in Azle this is the best plumbing service I have experienced and I will use their service if needed in the future. I highly recommend Double L Plumbing.
Joe Caraway
Joe Caraway
18:41 28 Nov 23
Service was prompt and professional. Thomas made the required installations quickly and efficiently. I am very pleased with the results.
Sheree Dunks
Sheree Dunks
23:48 20 Nov 23
Very personable and knowledgeable. Explained everything. Showed up on time. Very satisfied with service and young man.
Lorraine Bossley
Lorraine Bossley
02:12 17 Nov 23
I called them at 3pm today due to a complete back up in my house. Chris and another tech arrived within the hour and had us fix in less than that. He explained the problem, made recommendations to prevent in the future and was such a nice guy! The price was reasonable and we are very happy! Thank you so much.
Todd Marchand
Todd Marchand
17:40 15 Nov 23
Thirty-eight-year old shutoff valves under kitchen sink were leaking — old rubber washers inside had degraded. Contacted Double L Plumbing and scheduled appointment in an 8-10 a.m. window to have them replaced. Seth arrived promptly at 8 o'clock, replaced three shutoffs with new quarter-turn valves and also replaced supply lines with new braided stainless lines. Seth was friendly and professional, worked quickly and efficiently, and work was completed in under two hours. I've used Double L previously and will use them again, if need be.
Patsy Todd
Patsy Todd
20:53 08 Nov 23
Good service, friendly and very knowledgeable
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