Rating
Reviews
Name: Thomas Gonzales
Customers say: The reviews exhibit a positive sentiment overall, with a majority of customers expressing satisfaction with the services provided by Double L Plumbing. The positive reviews highlight the quality of the service, the professionalism of the technicians, the promptness of the appointments, and the efficient and effective resolution of plumbing issues. Customers also appreciate the friendly and courteous attitude of the staff, their expertise in addressing various plumbing problems, and their willingness to go above and beyond to ensure customer satisfaction. The recurring themes in the positive reviews include professionalism, punctuality, expertise, efficiency, and excellent customer service. However, there are a few negative reviews that mention issues with scheduling, pricing, and the length of time taken to complete the job. However, the negative reviews are outweighed by the positive reviews, and the overall sentiment remains positive.
Excellent service! The Best!
Very satisfied with the quality and service. Quick on scheduling an appointment.
Thomas has ALWAYS been professional about his work. He finds the problem and fixes! Thank you Thomas!
Very friendly & professional.
Very friendly, knowledgable, and fast. I have used Double L three times now and have no complaints.
Fixed everything and went above and beyond!
I want to commend Thomas Gonzales for his outstanding service. He came to my home to address a plumbing issue and delivered excellent work. He was punctual, professional, and completed the job efficiently and thoroughly. I truly appreciate his expertise and dedication to quality. Highly recommend!
The problem was taken care of in a timely and efficient manner. No muss no fuss.
Very kind, understanding & knowledgeable. Explained the cost upfront, did the job quickly, efficiently & went the extra mile in customer service.
Response from Double L Plumbing Service:
Thank you for your kind words, Julia. We are delighted to hear that you found our team to be understanding, knowledgeable, and efficient. We always strive to provide exceptional customer service and we are glad to have exceeded your expectations. Your satisfaction is our top priority. We look forward to serving you again in the future.
Response from Double L Plumbing Service:
Paul, thank you so much for the 5-star review!
Always very satisfied with their work and charges.
Response from Double L Plumbing Service:
Thank you for the 5-star review Richard! We are pleased to hear you are satisfied with our work and charges.
They came out and found the leak right away and got the job done quickly. Highly recommend.
Response from Double L Plumbing Service:
Great Billy! So happy Thomas was able to find your leak and get the job done quickly! Thank you for recommending and choosing Double L Plumbing!
Thanks for the fast and professional service!
Response from Double L Plumbing Service:
Thank you Joanna, for choosing Double L Plumbing!!!!
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