Rating
Reviews
Name: Thomas Gonzales
Customers say: The reviews exhibit a positive sentiment overall, with a slight inclination towards the positive. The majority of the reviews express satisfaction with the services provided, highlighting professionalism, friendliness, expertise, and excellent customer service. Customers appreciate the promptness, efficiency, and quality of the work done by Double L Plumbing. Positive reviews mention specific individuals, such as Thomas, Dalton, Chris, Tracy, Ronnie, and Trevor, who are commended for their helpfulness, knowledge, and courteousness. Customers also praise the company's reliability, timely response, and ability to handle various plumbing issues. However, there are a few negative reviews, which mainly focus on the length of the service or the unexpected complexity of the problem. However, the overall tone remains positive, with customers acknowledging the efforts of the company to resolve the issues and provide satisfactory solutions. The recurring themes in the reviews include professionalism, expertise, customer service, promptness, efficiency, and quality of work. Customers appreciate the company's ability to address their plumbing needs promptly and effectively, and the positive interactions with the staff. In conclusion, the reviews indicate a positive sentiment towards Double L Plumbing, with most customers expressing satisfaction with the services provided. While there are a few negative reviews, the overall tone remains positive, highlighting the company's professionalism, expertise, and commitment to customer service.
I want to commend Thomas Gonzales for his outstanding service. He came to my home to address a plumbing issue and delivered excellent work. He was punctual, professional, and completed the job efficiently and thoroughly. I truly appreciate his expertise and dedication to quality. Highly recommend!
The problem was taken care of in a timely and efficient manner. No muss no fuss.
Very kind, understanding & knowledgeable. Explained the cost upfront, did the job quickly, efficiently & went the extra mile in customer service.
Response from Double L Plumbing Service:
Thank you for your kind words, Julia. We are delighted to hear that you found our team to be understanding, knowledgeable, and efficient. We always strive to provide exceptional customer service and we are glad to have exceeded your expectations. Your satisfaction is our top priority. We look forward to serving you again in the future.
Response from Double L Plumbing Service:
Paul, thank you so much for the 5-star review!
Always very satisfied with their work and charges.
Response from Double L Plumbing Service:
Thank you for the 5-star review Richard! We are pleased to hear you are satisfied with our work and charges.
They came out and found the leak right away and got the job done quickly. Highly recommend.
Response from Double L Plumbing Service:
Great Billy! So happy Thomas was able to find your leak and get the job done quickly! Thank you for recommending and choosing Double L Plumbing!
Thanks for the fast and professional service!
Response from Double L Plumbing Service:
Thank you Joanna, for choosing Double L Plumbing!!!!
Outstanding Performance
Response from Double L Plumbing Service:
Thank you Floyd! We appreciate your time and your review.
Quick and professional response. Diagnosed issue and completed the job in no time.
Response from Double L Plumbing Service:
Thank you for your kind words, Ryan. We are delighted to hear that you found our team to be quick and professional. Thank you for choosing Double L Plumbing.
Thomas was great and thorough! Great job on helping us with our plumbing issues!
Double L Plumbing has not ever let me down. Quick, knowledgeable, and nice guys.
Very thankful for these men.
Response from Double L Plumbing Service:
Ray, Thanks for the awesome review! We're glad you enjoyed our service. Thank you for choosing Double l Plumbing!
Thomas did a tremendous job he got me out of a jam Thank you very much.
Quick, transparent, and very helpful. Came the day of
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