Azle, Texas
817-444-3100
Weatherford, Texas
817-550-6271
Rating
Reviews
Name: Thomas Gonzales
Customers say: The recent reviews exhibit a positive sentiment towards Double L Plumbing. The majority of reviews are positive, with customers expressing satisfaction with the company's services, professionalism, and promptness. Customers appreciate the quality of work, the friendly and knowledgeable staff, and the efficient and timely completion of projects. Positive reviews highlight the company's ability to handle various plumbing issues, from simple repairs to complex installations, and the positive experience customers have had with the company. However, there are a few negative reviews, which mainly focus on pricing and communication issues. Customers mention feeling that the pricing was higher than expected or that they were not provided with clear information about the services provided. Additionally, some customers express frustration with communication, such as not being kept informed about the progress of their project or not receiving timely responses to their inquiries. Overall, the sentiment of the reviews is positive, with a majority of customers expressing satisfaction with Double L Plumbing's services. While there are a few negative reviews, the positive reviews outweigh them, indicating that the company is generally reliable and trustworthy.
Competent and courteous! Great job. Great service
Excellent service! The Best!
Very satisfied with the quality and service. Quick on scheduling an appointment.
Thomas has ALWAYS been professional about his work. He finds the problem and fixes! Thank you Thomas!
Very friendly & professional.
Very friendly, knowledgable, and fast. I have used Double L three times now and have no complaints.
Fixed everything and went above and beyond!
I want to commend Thomas Gonzales for his outstanding service. He came to my home to address a plumbing issue and delivered excellent work. He was punctual, professional, and completed the job efficiently and thoroughly. I truly appreciate his expertise and dedication to quality. Highly recommend!
The problem was taken care of in a timely and efficient manner. No muss no fuss.
Very kind, understanding & knowledgeable. Explained the cost upfront, did the job quickly, efficiently & went the extra mile in customer service.
Response from Double L Plumbing Service:
Thank you for your kind words, Julia. We are delighted to hear that you found our team to be understanding, knowledgeable, and efficient. We always strive to provide exceptional customer service and we are glad to have exceeded your expectations. Your satisfaction is our top priority. We look forward to serving you again in the future.
Response from Double L Plumbing Service:
Paul, thank you so much for the 5-star review!
Always very satisfied with their work and charges.
Response from Double L Plumbing Service:
Thank you for the 5-star review Richard! We are pleased to hear you are satisfied with our work and charges.
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