Was friendly but disappointed overall

Robynn - Aledo, TX 76008
11 hours ago

Did not have a small enough snake for tub drain so he just picked at it with small Chana lock and fingers, I ended up giving him my own personal one, did not investigate the possible facet leak just took my word that “maybe my husband fixed it” on the outside leaking hose bib he was afraid to turn water off, I explained and called husband to confirm that I knew it was a hard turn. He did explain that if it broke I would have to pay for it and had me call city to assist, which they came and did but wasted time and time is money at 225.00 per hr. The hose bib was fixed and looks nice, however he did not clean up the tub area. Just feel was over priced and mostly due to fear of turning off water and not having proper tools for hair clog removal.

Good service

Cat - Weatherford, TX 76087
6 days ago

Response from Double L Plumbing Service:

Gary, Thank you for taking the time to leave us a review. Your feedback is important to us and helps us improve.

Great service

Bob - Rhome, TX 76078
6 days ago

Response from Double L Plumbing Service:

Bob, thank you for your 5-star review! We're always striving to provide the best possible experience for our customers, and your feedback is invaluable in helping us achieve that. Thank you for choosing Double L Plumbing!

Great Service

Keri - Azle, TX 76020
10 days ago

Double L is my new go-to plumber. The guys arrived when promised, worked quickly and corrected my problems!

Awesome service

Tammy - Weatherford, TX 76085
14 days ago

Response from Double L Plumbing Service:

Tammy, thank you for sharing your review.

Great service

Harry - Boyd, TX 76023
15 days ago

Polite, respectful of property, great service and on time

Response from Double L Plumbing Service:

Harry, thank you for your kind words! We are happy Logan E. met your expectations. We appreciate your business and look forward to serving you again.

Excellent service

Don - Lakeside, TX 76135
18 days ago

Was on time. Efficient and answered all questions.

Response from Double L Plumbing Service:

Thank you for your 5-star review! We're glad we could provide excellent service to you! Thank you for choosing Double L Plumbing!

Excellent Service

Barbara - Azle, TX 76020
21 days ago

Response from Double L Plumbing Service:

Barbara, thank you so much for this review. We really appreciate your business and helping to share the word about us. We appreciate your loyalty and we are happy to be your plumber!

Excellent service!!

Daniel - Poolville, TX 76487
22 days ago

These guys were amazing!! Wonderful customer service, very professional and very knowledgeable!!

Response from Double L Plumbing Service:

Thank you Daniel for your kind words! We're thrilled to hear that you had an excellent experience with us. #CustomerService #Professional #Knowledgeable Thank you for choosing Double L Plumbing!

Quality work and products

Anita - Fort Worth, TX 76108
23 days ago

Logan did an excellent job installing a new water softener unit with whole house filtration this week, as well as two new water heaters. Answered all my questions and explained everything thoroughly. Very pleased with the service. Absolutely no complaints.

Response from Double L Plumbing Service:

Thank you for your kind words, Anita! Logan will be happy to hear you were pleased with his service today! If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. Thank you for choosing Double L Plumbing!

Thomas is dependable excellent plumber, conscientious.

Lisa - Fort Worth, TX 76107
23 days ago

Thomas is great and he cares so much. He is able. I asked for him every single time I get plumbing done.

Response from Double L Plumbing Service:

Thank you for your kind words, Lisa! We're glad to hear that you're satisfied with our services. We appreciate your loyalty and look forward to serving you again in the future. Sincerely, Nicole

Fast and excellent service!

Pam - Fort Worth, TX 76179
24 days ago

My experience with Double L Plumbing was fast and very pleasant! Everyone from start to finish was most pleasant and professional. Dalton was terrific at repairing my issues. Exceptionally courteous. I will call again when the need arises. Even better I will let my friends and family know what a super experience this was.

Response from Double L Plumbing Service:

Thank you for your kind words, Pam! We're glad we could provide you with a fast and pleasant experience. We appreciate your recommendation to your friends and family. We look forward to serving you again in the future.

Excellent company!

Pat - Dallas, TX 75204
24 days ago

Efficient, knowledgeable and always a quick response!

Response from Double L Plumbing Service:

Pat, Thank you for your kind words! We appreciate your business! You are a pleasure to work for. Thank you for your loyalty, and for choosing Double L Plumbing! Respectfully, Nicole

Failed to show up

Mike - Weatherford, TX 76085
24 days ago

I wish i could give a good review. I have rental properties that I was hoping they would be good enough gor but these guys didnt show up at appoinyment time we had already agreed to. I can’t do business with a company that can’t wven call and tell us they were going to be late.

Response from Double L Plumbing Service:

Mike, We are sorry to hear that you had a bad experience with us. We take customer service very seriously and want to make things right. As a plumbing company that handles several emergencies in a day, we can only give an estimated time of arrival. We had you on the schedule today ETA between 9:00am- 10:00am this morning. Please reach out to us at your convenience so we can discuss this further.

Great Service

D - Azle, TX 76020
28 days ago

Response from Double L Plumbing Service:

Thank you Deborah for the 5-star review! Your feedback is greatly appreciated and thank you for choosing Double L Plumbing!