Rating
Reviews
Name: Ronnie Klemke
Customers say: The reviews exhibit a positive sentiment overall, with a slight inclination towards the positive. The majority of the reviews express satisfaction with the services provided, highlighting professionalism, friendliness, expertise, and excellent customer service. Customers appreciate the promptness, efficiency, and quality of the work done by Double L Plumbing. Positive reviews mention specific individuals, such as Thomas, Dalton, Chris, Tracy, Ronnie, and Trevor, who are commended for their helpfulness, knowledge, and courteousness. Customers also praise the company's reliability, timely response, and ability to handle various plumbing issues. However, there are a few negative reviews, which mainly focus on the length of the service or the unexpected complexity of the problem. However, the overall tone remains positive, with customers acknowledging the efforts of the company to resolve the issues and provide satisfactory solutions. The recurring themes in the reviews include professionalism, expertise, customer service, promptness, efficiency, and quality of work. Customers appreciate the company's ability to address their plumbing needs promptly and effectively, and the positive interactions with the staff. In conclusion, the reviews indicate a positive sentiment towards Double L Plumbing, with most customers expressing satisfaction with the services provided. While there are a few negative reviews, the overall tone remains positive, highlighting the company's professionalism, expertise, and commitment to customer service.
Ronnie was amazing. I had roots in my line and he came out to fix it so I didn’t have to go without a bathroom through the weekend.
Response from Double L Plumbing Service:
Thank you for your kind words, Joni. We appreciate your business and are glad we could help you get your bathroom back up and running.
Technician was thorough and provided great information on issues that I had for repair. Appreciate the follow up from the Manager on some concerns I had with maintenance performed . Highly recommend them for your plumbing needs. Easy to work with and responsive to your needs.
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