Azle, Texas
817-444-3100
Weatherford, Texas
817-550-6271
Rating
Reviews
Name: Josie Patterson
Customers say: The reviews exhibit a positive sentiment overall, with a slight inclination towards the positive. The majority of the reviews express satisfaction with the services provided, highlighting professionalism, friendliness, expertise, and excellent customer service. Customers appreciate the promptness, efficiency, and quality of the work done by Double L Plumbing. Positive reviews mention specific individuals, such as Thomas, Dalton, Chris, Tracy, Ronnie, and Trevor, who are commended for their helpfulness, knowledge, and courteousness. Customers also praise the company's reliability, timely response, and ability to handle various plumbing issues. However, there are a few negative reviews, which mainly focus on the length of the service or the unexpected complexity of the problem. However, the overall tone remains positive, with customers acknowledging the efforts of the company to resolve the issues and provide satisfactory solutions. The recurring themes in the reviews include professionalism, expertise, customer service, promptness, efficiency, and quality of work. Customers appreciate the company's ability to address their plumbing needs promptly and effectively, and the positive interactions with the staff. In conclusion, the reviews indicate a positive sentiment towards Double L Plumbing, with most customers expressing satisfaction with the services provided. While there are a few negative reviews, the overall tone remains positive, highlighting the company's professionalism, expertise, and commitment to customer service.
Response from Double L Plumbing Service:
Donna , Thank you for the 5-star review. We are so happy to be your Go-To plumbers!
Took customer's call and scheduled promptly. :)
Took customer's call and scheduled promptly. :)
Took care of sweet customer :)
Was able to get customer taken care of! Thank goodness for Facebook Messenger! ;)
Got customer on the schedule and a plumber in route within 10 minutes. :)
Was able to move customer up to an earlier appointment. :)
Promptly scheduled customer for same day service.
Scheduled customer for earliest available time for an estimate. :)
Was able to take care of sweet customer today. :)
Promptly scheduled new customer for same day service. :) He is having us take a look at his dishwasher drain-line.
Printing out invoices for customer to pick up. :)
Returned phone call and was able to get Mrs. Martin on the schedule the same day. :)
Returned call and was able to get Mrs. Martin on the schedule within a couple of hours. :)
Updated account & paid invoice. :)
Install new tankless water heater for residential customer
