Rating
Reviews
Name: Christopher Patton
Hobbies: Cooking and singing.
Customers say: The reviews exhibit a positive sentiment overall, with a slight inclination towards the positive. The majority of the reviews express satisfaction with the services provided, highlighting professionalism, friendliness, expertise, and excellent customer service. Customers appreciate the promptness, efficiency, and quality of the work done by Double L Plumbing. Positive reviews mention specific individuals, such as Thomas, Dalton, Chris, Tracy, Ronnie, and Trevor, who are commended for their helpfulness, knowledge, and courteousness. Customers also praise the company's reliability, timely response, and ability to handle various plumbing issues. However, there are a few negative reviews, which mainly focus on the length of the service or the unexpected complexity of the problem. However, the overall tone remains positive, with customers acknowledging the efforts of the company to resolve the issues and provide satisfactory solutions. The recurring themes in the reviews include professionalism, expertise, customer service, promptness, efficiency, and quality of work. Customers appreciate the company's ability to address their plumbing needs promptly and effectively, and the positive interactions with the staff. In conclusion, the reviews indicate a positive sentiment towards Double L Plumbing, with most customers expressing satisfaction with the services provided. While there are a few negative reviews, the overall tone remains positive, highlighting the company's professionalism, expertise, and commitment to customer service.
Chris is a personable, engaging, and knowledgable professional. I would not hesitate to recommend Chris to my friends and neighbors.
Excellent job once again. The appt was for 8-10 and Chris&Tracey showed up right at 8. You guys are my go to folks for anything plumbing related.
Friendly
Response from Double L Plumbing Service:
Thank you for the 5-star review Jay! Your satisfaction is our top priority, and we are grateful for the opportunity to serve you.
Plumbers did a great job. Problem solved quickly and at a reasonable cost. I would recommend them.
Response from Double L Plumbing Service:
Thank you Mark! So happy we could solve your problem quickly and at a reasonable cost! We look forward to serving you again in the future.
How refreshing it was to have a kind, respectful person show up on time and fix my problem. Thank you for your good service
Response from Double L Plumbing Service:
Ronda, Thank you for your kind review. We are so happy you chose Double L Plumbing, Sincerely from your go-to plumbers.
Response from Double L Plumbing Service:
Pat, Thank you for your 5-star review!
Response from Double L Plumbing Service:
Thank you Kim! We are here and happy to help when you need a plumber!
Very good service On time Good work
Response from Double L Plumbing Service:
Robert, Thanks for the awesome review! We're glad you enjoyed our service. If you ever need anything in the future, feel free to reach out.
He was very professional, excellent job.
Response from Double L Plumbing Service:
Roger, Thank you for the kind words! We're happy to hear that you had a great experience with our service. If you need anything else, just let us know.
Called Double L to see if they could come out last minute on a Holiday for a pipe backing up in the house. Within an hour we had an appointment. They arrived when they advised and had the problem fixed in no time. Will use them for any additional plumbing needs I have.
Response from Double L Plumbing Service:
Thank you Kevin, for your positive feedback! We're thrilled to hear that we could assist you on short notice during the holiday and resolve your plumbing issue quickly. Your satisfaction is our priority, and we look forward to being your go-to choice for any future plumbing needs. Don't hesitate to reach out anytime! Double L Plumbing
Very comprehensive service at fair price. Senior discount. Quick scheduling.
Response from Double L Plumbing Service:
Dale, Thank you for taking the time to share your positive experience with us! We are delighted to hear that you found our service comprehensive and fairly priced, as we strive to provide excellent value to all our customers. We’re also glad that you appreciated our senior discount and quick scheduling options. Our team works hard to ensure that every aspect of your experience is seamless and accommodating. Your feedback motivates us to continue delivering high-quality service, and we look forward to serving you again in the future!
Great job as always!
Response from Double L Plumbing Service:
Keith, we’re thrilled to hear that you’re consistently satisfied with our work! Thank you for your continued support.
2 Guys that did and outstanding and efficient job on installing new plumbing new toilet and new vanity! Thank you Double L!!!
Response from Double L Plumbing Service:
Vicki, Thank you so much for your wonderful review! We're thrilled to hear that our team did an outstanding and efficient job installing your new plumbing, toilet, and vanity. Your satisfaction is our top priority, and it's great to know that Double L met your expectations. We appreciate your kind words and look forward to serving you again in the future!
Awesome Technician With Rapid Response & Great Communication
Response from Double L Plumbing Service:
Edward, Thank you for your kind words! We're glad to hear that you had a great experience with our service. Thank you for your loyalty! #CustomerSatisfaction #HappyCustomers
You shop job picked up all parts
diagnosed a bad double check
diagnosed a full septic tank with the customer
removed and cleaned aerator
replaced wax ring on a toilet
scoped drain lines
replaced flex line and t&p
made two repairs on two separate sinks
replaced valve on water softener
Replaced water heater
giving estimate for replacement of trim and cartridge
Replaced busted 4" frostproof hose bib
Performed water heater tune-up and took pictures for any estimate customer want for any work done on the heater
removed stove, dishwasher and cleared sewer stoppage
diagnosed tankless
diagnosed tankless
installed customer supplied water softener system and sediment filter system
diagnosed error code on tankless and fixed the condensate issue
installed customer supplied shower trim
clear debris from multiple fixtures and the customer now has proper water pressure
providing the customer with an estimate
providing an estimate for the customer
cleared kitchen sink stoppage
got pictures and notes for an estimate for Ronnie
turned on stop