Rating
Reviews
Name: Cameron Powell
Response from Double L Plumbing Service:
Bob, thank you for your 5-star review! We're always striving to provide the best possible experience for our customers, and your feedback is invaluable in helping us achieve that. Thank you for choosing Double L Plumbing!
Double L is my new go-to plumber. The guys arrived when promised, worked quickly and corrected my problems!
I wish i could give a good review. I have rental properties that I was hoping they would be good enough gor but these guys didnt show up at appoinyment time we had already agreed to. I can’t do business with a company that can’t wven call and tell us they were going to be late.
Response from Double L Plumbing Service:
Mike, We are sorry to hear that you had a bad experience with us. We take customer service very seriously and want to make things right. As a plumbing company that handles several emergencies in a day, we can only give an estimated time of arrival. We had you on the schedule today ETA between 9:00am- 10:00am this morning. Please reach out to us at your convenience so we can discuss this further.
Quick diagnosis and had part in truck for repair.
Response from Double L Plumbing Service:
Tom, Thank you for your 5-star review! We appreciate your feedback and will continue to provide the best customer service possible.
Response from Double L Plumbing Service:
Monica, Thank you for your review! We're always grateful for our customers and love hearing from them. We strive to be the best and always want our customers to have a 5-star experience. My name is Nicole, I am the Service Manager at Double L Plumbing. We will be reaching out to you today to see how we can earn a 5-star review. You can also reach me at 817-444-3100. Thank you for choosing Double L Plumbing!
Cameron was very very nice & knowledgeable. Explained everything they did and showed me the old part and installed updated “stuff” on the water heater. Gave me Ronnie’s cell phone & to call him if there are any problems since Double L is closed on weekends.
Response from Double L Plumbing Service:
Thank you for your kind words, Leah! We appreciate your business and are glad to hear that Cameron was able to assist you with your water heater. If you have any further questions or concerns, please don't hesitate to reach out to us. Have a great day!
Great!
Response from Double L Plumbing Service:
Hi Dan, we're glad to hear you were happy with our plumbing work. Thank you for the 5-star review!
Response from Double L Plumbing Service:
Bill, Thank you for your review! We're always grateful for our customers and love hearing from them.
Cameron was very professional and explained the entire process of fixing our toilet
Response from Double L Plumbing Service:
Raleigh, Thank you for taking the time to share your positive experience with us. It's great you found Cameron to be professional and clear in his explanation of the repair process. Serving you effectively and efficiently is our top priority, and we're happy Cameron was able to deliver that. We appreciate your feedback!
The two gentleman that came out were wonderful. They were prompt and got right to work and then cleaned everything up before they left. They also caught a possible future problem and walked me through next steps. Again great guys.
Response from Double L Plumbing Service:
Thank you for your kind words, Angela! We appreciate your feedback and are glad to hear that you had a great experience with our team. We strive to provide excellent service to all of our customers, and we're happy to hear that we met your expectations. If you have any further questions or concerns, please don't hesitate to reach out to us.
They saved the day and took time to do the job right.
Response from Double L Plumbing Service:
Carol, Thank you for your kind words! We're glad we could help.
All around, best plumbing experience I've ever had. Tech did a great job, was very knowledgeable, and went above and beyond with his install. Will definitely be my go-to for all plumbing needs.
Response from Double L Plumbing Service:
Thank you Steven, for your kind words! We're thrilled to hear that you had a great experience with Cameron's plumbing services. We're committed to providing top-notch service and will always go above and beyond to ensure your satisfaction. If you ever need plumbing assistance in the future, please don't hesitate to reach out to us. We look forward to serving you again! Thank you for choosing Double L Plumbing!
Great company, employees. Cameron and Erik were very professional, knowledgeable and yet personable and made every effort to explain fully what was being done and why. Have been using this company for many years and have always been completely satisfied and completely trust them to do what is necessary and right for the situation.
Response from Double L Plumbing Service:
Thank you for your kind words and 5-star review, Mary! We appreciate your continued trust in us! Thank you for choosing Double L Plumbing!!!!
Job was described perfectly and done quickly.
Response from Double L Plumbing Service:
Hi Carolyn, thank you so much for your kind words and 5-star review! It was a pleasure working with you, and I'm glad I could provide you with excellent and professional service. Let me know if there's anything else I can help you with. Cameron
Wonderful and thorough service by Cameron Powell today. Installed new water heater immediately. Very professional and extremely kind manner. Thank you, Cameron! This company is wonderful!!!
Response from Double L Plumbing Service:
Thank you Pat, for sharing a review of your recent experience. Our team here at Double L Plumbing is committed to providing high-quality customer service, and we’re thrilled to hear that Cameron made a good impression on you. We hope you’ll visit us again soon.
Installing infiltrator panel for AC condensation lines to drain into.
Running new gas lines and water lines as well as sewer drains. Installing mop sink in a greenhouse.
Trimming out the garage installing all fixtures.
Replacing tub spout arm as well as replacing 2 fill valves.
Clearing kitchen drain out, replacing three frostproof hose faucets.
Installing new cleanouts on the sewer line going to the septic tank and replacing 10 foot of line.
Running new line from the well head and moving the well tank in the garage.
Clearing clog in the sewer lines.
Replacing water line from the meter and installing new Pressure Reducing Valve and expansion tank.
Replacing water risers going up to the kitchen faucet and installing new shutoff valves.
Resealing the covers plates on the shower valve due to water seeping behind the shower.
Testing Kitchen hand wash sink drain.
Clearing sewer line
Fixing leak on copper line in the wall.
Faucet gas cooktop install: Installing wall mount faucet and hooking up the drain as well as hooking up and testing propane stove top.
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Kitchen sink replacement. Replacing the kitchen sink and faucet and hooking up a disposal.
Fixing a running commode.
Sink Stoppage: Clearing sink drain clog.
Clearing out the tub drain.
Pulling and resetting commode to clear up sewer gas smell.
Diagnosed issues at the commodes
Assessing issues around the house!
Pulling commode and running the camera in the sewer line.
Running water line to the locker room and concession building.